Solving Problems & Helping People is our Passion
New HVAC Equipment Registration
Maximize Your Warranty; Call Nu-Air Heating & Cooling
A new HVAC system is a huge investment in your home, and as with any other huge investment, you’d like peace of mind of knowing it’s protected for at least the next little while. This is why new HVAC systems come with a warranty. A warranty is a system’s manufacturer saying that they stand by the quality of their product and will back it up by paying for any repairs or defects that emerge within a given time period.
However, warranties also require a few things on your end, and these things can become pain points for buyers who don’t recognize their responsibilities. At Nu-Air Heating & Cooling, we work with you to not only install your new system, but ease these pain points and make sure you know exactly what’s expected and required of you if you want to make a warranty claim for a defect in your new system. We’re committed to providing the best service around, and that includes working with you on your warranty to ensure it’s properly obtained and then claims are correctly filed should you ever need to file one.
Here are a few of the most common pain points we can help you with:
Warranty Length
A new system is usually only covered under warranty if it’s purchased all at once. Installing a new heat pump alone or a new compressor alone isn’t usually covered under warranty because the manufacturer doesn’t know what type of system you’re using it with. Likewise, new systems are typically covered for five years from the date of manufacturing, not the date of installation.
That being said, for many brands, if you choose to have your system installed by a licensed technician or preferred installer, then many will extend that warranty to be 10 years from the date of installation. This more than doubles your protection time.
Warranty Registration
In order to extend your warranty, you’ll need to register your new system with the manufacturer. Registration usually includes your contact info, the date of the installation, who installed the system, and several other pieces of information. The registration goes on file and is referred to when you go to make a warranty claim.
You have only 90 days to register your new unit after the installation is completed. Failing to do so will void the 10 year warranty and default you back to the five-year option. At Nu-Air Heating & Cooling, we help you with your paperwork and make sure that your system is registered properly after installation in order to ensure you receive the maximum warranty protection.
Warranty Requirements
Warranties also require you to stick to a number of requirements in order to remain valid. For starters, most warranties require you to have your system properly maintained by a licensed HVAC contractor in Mandeville in order to remain valid. When you go to file a claim, your manufacturer may request that you send copies of your maintenance records along with the claim to ensure you followed this requirement.
Call Nu-Air Heating & Cooling at (985) 288-2445 now to get professional help with your warranty or to request a warranty-covered repair!
Our Technicians Service All Top HVAC brands
Don't see your preferred brand listed? Don't fret, we are equipped to service all makes & models!
Hear From Our HappY Customers
-
“I called Edgar after 6:00 on a Friday night and he came by immediately and had my AC up and running in less than an hour. He was extremely professional and honest, even reviewing a previous invoice from another company for work that we had done to ensure we hadn’t already for what for he completed. I will absolutely call him again and will recommend him to friends and family.”Chrissy
-
“Great communication and swift service! And a cool house!”Tova H.
-
“Fixed my air conditioner after hours in a timely manner. I would recommend them to everyone!”Chuck S.
-
“A military veteran that holds true to his integrity and customer service. Edgar was prompt and honest with us right up front. It turned out to be a simple fix but he did a complete check of both units and didn't try to take advantage of us or our situation. He left us with a lot of knowledge for when the time comes to replace our aging units. Thanks Edgar!”Chris
-
“Best customer service I've ever received and would never consider any other HVAC service. Edgar is very honest and doesn't try to "over sell" his customers. He was very easy going, said to call him when I made my decision...unlike the other companies that were high pressure sales. Edgar has been in the business for 20 years - his honestly and on-site as a manager service is outstanding. USE THIS COMPANY ONLY IF YOU WANT EXEMPLARY SERVICE!”Lori B.
-
“I spoke to Edgar on Wednesday a.m. , explained we were told we needed a new HVAC system. I felt a second opinion was needed. Edgar scheduled to meet that afternoon. After checking the system, he immediately told us the furnace was very good and did not need replacing, he expected it would survive at least another 10 years. He explained a/c problems and they could be repaired with parts . Due to cost of replacement parts and age of unit, we felt it prudent to replace instead of repair. We discussed the brands we were interested in. Edgar had tremendous knowledge on each brand and was thorough in his explanation of each. He didn't try to rush us through our questions. Later that evening he sent quotes on the four we spoke about. The prices were very fair. His crews were booked through mid part of following week. During our initial conversation, I mentioned we had out of town guest coming for the weekend. He was concerned and said he would come by Friday evening or Saturday a.m. to add Freon to get us through the weekend. Thursday evening Edgar called to say he had our parts and he would install Friday morning! We were very happy and impressed that he was concerned for our comfort and weekend company. Edgar completed the job mid afternoon. He left the house immaculate and the house is cool again! He is truly a professional and a great guy. Very happy we found Edgar and we highly recommend Nu-Air!”Sherry
-
“I needed a new a/c for my home. I received 4 quotes and Nu-Air was the lowest. Edgar came out to give the estimate himself and returned the following day to start the install. No salesman. Deal directly with the owner. Probably how he keeps the cost lower. I will need my second a/c replaced soon. I won't shop around next time, I will just call Edgar.”Keith D.
-
“Two companies before could not fix our problem. It took Edgar less than one hour to determine our Nest Thermostat was incompatible with our old heat-pump.”Tim T.
-
“He really took his time explaining all of its features and what to expect from him and his service team.”Elizabeth G.
